Scope of the agreement:

These conditions apply to the products/services of the CLIKALIA GROUP, identified in the CLIKALIA Legal Notice (hereinafter ‘CLIKALIA’), being directed to a target audience over 18 years old. 

General and subject matter of the agreement:

The address https://clikalia.pt corresponds to the website of the companies that make up GRUPO CLIKALIA with headquarters at Rua Mouzinho da Silveira n.º 10, 8º andar, in Lisbon. Please carefully read the terms and conditions of the site to inform yourself of the rights and obligations of the user of the service offered through this medium. The validity of these terms and conditions will be recognised as binding on the user at the moment he/she decides to make use of the service.
These general conditions of use (hereinafter "Terms and Conditions") apply when using the services of our website. The use of our services implies acceptance of these Terms and Conditions. CLIKALIA reserves the right to modify these Terms and Conditions at any time without informing you of the reason.

"Sell your home"/online valuation:
On the website, it is possible for the user to enter information about the property in the valuation form to obtain an online valuation. The online valuation is free of charge and is aimed at sending information about the purchase price of the property.
The result of the online assessment (indicative only), will be communicated to the user of the service. Notification will be made by phone and/or via e-mail indicating the assessment interval. If the client accepts the estimated price range, a date and venue will be set for a visit and inspection of the property by a member of our specialist team (hereinafter "Representatives").
The online valuation does not constitute an offer to buy or sell binding on either party. Once the report is prepared by CLIKALIA, the user of the service will be notified, by phone and/or electronically, of the final or definitive valuation of the property.
The service user has 48 hours to accept the offer. To confirm the willingness to contract the service, acceptance must be sent by e-mail to the address given by the representatives at the time of notification.
Once the offer is accepted, the user and CLIKALIA have a period of three working days to sign the preliminary sale agreement. The value of the deposit to be included in the preliminary sale agreement will be 5% of the total price, unless otherwise agreed.
If the period of three working days mentioned in the preceding paragraph has elapsed and the preliminary agreement has not been signed, CLIKALIA may cancel the offer without any penalty or compensation to the counterparty.
The sale process will be concluded with the completion of the deed/authenticated private document.

"Buy a house"/offers for the user:

Through the site, the user can bid on the properties offered by the CLIKALIA group in the "Apartments for sale" tab. The offers are analysed by CLIKALIA within 72 hours. CLIKALIA has no obligation to accept the offer made by the user.
Regardless of the value of the user's offer (whether equal, lower or higher) in reference to the published price, it shall not be binding or binding on CLIKALIA until CLIKALIA expressly notifies the bidder of acceptance.
To send an offer, the user, in any case, must first accept the specific conditions of the service and the particular conditions, which will be fully applicable together with these general conditions.
The entire legal process of selling property is carried out offline. The prices that appear at the bottom of the photograph of each property are not final sale prices, but are indicative of CLIKALIA's internal valuation and do not bind it in the sale.
This amount does not include notary fees, taxes or payments to third parties. You accept, understand and are aware that such payments or expenses may be required if agreed between the parties or required by applicable law.
Once CLIKALIA has communicated its acceptance of the offer, the user must sign the preliminary sale agreement with CLIKALIA under the terms of these conditions.
By accepting these terms and conditions, the user accepts and understands that if any actions are required to enforce the agreement with regard to the performance of the obligations under the contract, CLIKALIA, as the case may be, may carry out the necessary actions for this purpose, billing the other party/and/or user for the respective costs, which are legally required.
For more information about the process described here, regarding the sale of any of our properties, you can send an email to ola@clikalia.com and we will contact you as soon as possible.

Right of use:

The user has the right to view the personalised data from the screen itself, as well as to print it. However, this data may not be used for commercial purposes, for the creation of a database or for industrial use.
Measures aimed at interrupting or hindering the operation of https://clikalia.pt are prohibited. Furthermore, without written authorisation, it is not possible to extract or re-use our offer. Data collection and extraction programmes may not be used without permission. Integration or linking to our service is not permitted without express consent. The right to use the service and its functions depends on the technological capabilities available at the time. 
The user grants CLIKALIA, free of charge, the unlimited right to reuse online and offline the content that has been transmitted to CLIKALIA, as well as the data of their property and the photographs taken and related to its valuation.
The presentation and functioning of the service may vary depending on the type of access, e.g. via internet or mobile applications.

Guarantee:

CLIKALIA does not offer any guarantee for technical errors, in particular the constant and uninterrupted availability of the site or the correct reproduction of the content entered by the user.
In case of unavailability of the site, you can contact our Customer Service via email: ola@clikalia.com.
 

Security:

CLIKALIA informs the user that the site uses information security techniques accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorised access to the data.
The user/client accepts that CLIKALIA obtains the data for the respective access control authentication.

Limitation of liability:

It is not possible to guarantee that the service offered will always be available and free of errors. Access to https://clikalia.pt/ may occasionally be interrupted or restricted due to the performance of maintenance tasks or the introduction of new services and functionalities. CLIKALIA will try to limit the frequency and duration of the interruption.
Consequently, the use of online content is at the user's own risk. In the course of using our website and services, CLIKALIA will be liable in an unlimited manner for damages caused intentionally or by gross negligence by CLIKALIA or through its legal representatives and employees.

Data protection:

The protection of personal data and site user privacy is a key issue for the CLIKALIA group. Therefore, we guarantee compliance with the legal requirements required by current data protection regulations. For more information, please see CLIKALIA's Privacy Policy.
The personal information collected is that which is necessary for the provision of the service. This includes, for example, an e-mail address, telephone number, the property details. The user must enter the data via our online form.
Electronic communications for the purpose of self-promotion of the service and not related to the linked notifications expressly requested by the user will be sent with the prior consent of the user by clicking on the corresponding box.
You can unsubscribe your email address and phone number at any time without incurring additional charges for applicable fees. To do so, you can send an e-mail to the address ola@clikalia.com with the word "cancel".

Intellectual and Industrial Property:

All trademarks, logos, texts, images and other data on the site are subject to copyright. By using the site, the user is not entitled to use this information. The modification, processing and use of this information on social or commercial communication platforms is completely prohibited. Other use is only possible with CLIKALIA's prior written consent.
The unauthorised use of information as well as logos or trademarks of third parties appearing on our website violates our rights or the rights of third parties and is furthermore not permitted.

Legal Invalidity:
If any provision of these Terms and Conditions is declared illegal, invalid or ineffective, the validity and effectiveness of the remaining provisions shall not be affected. This provision may be replaced by valid and effective provisions that are as suitable as possible for the intended economic purpose.

Applicable law and jurisdiction
The entities of the CLIKALIA group shall have recourse to the appropriate legal channels in the event of improper use of the web domain. For any dispute or issue arising from the use of the website or with the activity indicated on it, the Courts of the District of Lisbon will be competent, with express renunciation of any other.

Particular conditions of the offer:
By signing this offer, you will be governed by the following particular conditions which you declare to accept and will apply in relation to the service:

• Proceed to send the purchase offer for the price that is on the site or for what you consider relevant.
• The presentation of the purchase offer is subject to the payment of 1.000,€ (one thousand euros) by credit/debit card or bank transfer.
• CLIKALIA is not obliged to accept the offer.
• CLIKALIA will have 72 hours to analyse and evaluate the purchase offer. If the offer is not accepted, CLIKALIA will refund the amount delivered.
• If CLIKALIA accepts your offer, a representative will contact you to formalise the preliminary sale agreement within 72 hours from the communication of acceptance. If the agreement is not concluded within the aforementioned period for a reason attributable to the user, CLIKALIA shall retain the amount received by the user as a deposit.
• The entirety of the process concerning the preliminary sale agreement and/or the deed will be done offline.
• The deed of sale or authenticated private document will be formalised in accordance with the following conditions:
  
  • The granting of the public deed or private sale document will be made within a maximum period of 45 (forty-five) days, if the user requires bank financing.
  • The period will be 10 (ten) days if the purchase is made with own capital, unless otherwise agreed between the parties.
  • The periods mentioned in the previous points start to count from the signing of the preliminary sale agreement.
  • The notary fees will be paid in accordance with common usage in Portugal by the buyer.
  • The preliminary sale agreement shall be governed in accordance with Portuguese law.
  • The amount delivered as a reservation shall be considered as a deposit and principle of payment, being deducted from the total price.
  • The deposit shall be 10% of the total price.
  • In the event of the contract not being formalised for reasons attributable to CLIKALIA, the amount paid as a reservation will be refunded.*

*In the event of a refund, the amount corresponding to the bank commission will be deducted from this amount. This amount will be €15.25 for national transfers and €32.75 for international transfers.

The user accepts and declares that they have read and understood the terms and conditions set out above.